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Search and Filter Administrative Lists - Article

Use search, filters, scope and sorting in working lists to find the records you maintain, while keeping administrative access separate from learner visibility.
Updated: 30 Oct 2026
5 min read

Summary

Local search reduces the effort of managing a large platform. Instead of scanning every course, activity or resource, you can narrow the current working list and continue directly into the record that needs attention.

The list determines the scope. A search in Courses is not Global Search, a dashboard search is not necessarily the whole activity database, and a Resource Library filename search is not full-text document search.

Use this article to:

  • Choose the correct working list and scope
  • Combine search, filters and sorting deliberately
  • Distinguish a missing record from an active filter or permission boundary
  • Validate learner outcomes separately from administrative access

Start in the feature that owns the work

Your taskSearch inWhat to keep in mind
Maintain source learning contentCourses or the relevant asset archiveThe course entity and a delivered Training Activity are different records. Search the source when editing reusable content.
Coordinate delivery or enrollmentActivities in Course Administration or the permitted dashboard Activities viewThe working population can depend on responsibility, Organization and platform configuration.
Find an existing video or H5P objectThe corresponding content archive or selection dialogSearch is scoped to available reusable assets, not every participant’s course navigation.
Find reference documentsResource LibraryIts local search finds filenames; Global Search and Saga can use indexed file content where available and permitted.
Investigate a person or operational recordThe relevant Users or management listUse the fields and filters available there. A user search does not grant a broader user-management scope.

Use a repeatable working sequence

  1. Open the list that owns the record. Check any scope control, such as My, All, an Organization selection or an activity context.
  2. Open the Search field if it is collapsed. Enter a distinctive title, name, code or other supported identifying value. Submit with Enter where required.
  3. Apply the available filters to narrow a meaningful population, such as training type or status. Do not assume every list has the same fields or tag groups.
  4. Select an appropriate sort field and direction. Sorting changes the order of the current population; it does not broaden access.
  5. Open the correct record, perform the intended work and verify the result in its source location. Clear search and filters when moving to a different task.
The Courses page shows a search for sust and two rows of four sustainability course cards, with Create, Import and Filters controls visible.
A course-library search narrows the reusable Courses list while retaining the author’s working context. These sample sustainability titles are source courses, not proof of a learner enrollment.

Understand scope, search, filters and sorting

ControlWhat it changesWhat it does not change
ScopeThe working subset offered to you, for example your activities rather than other permitted activities.Your underlying role, Organization or responsibility permissions.
SearchMatches within the current list using that feature’s supported fields.Every unrelated feature or the full text of all learning material.
FiltersThe record population according to the available criteria.Record ownership, enrollment, completion or source metadata.
Sort and directionThe order in which matching records appear.Whether a record is eligible to be shown.
Load more or paginationHow much of the matching population is currently displayed.The filter rules or the total access scope.

Use the role’s working view appropriately

An Instructor looking for a course they teach, a Course Administrator locating a delivery they manage and a content author reusing a video may search different lists even when the activity names are similar. The first question is therefore not “Why does search fail?” but “Am I searching the correct object and working population?”

In the dashboard Activities view, All means the other activities made available within the user’s permitted scope. It does not mean unrestricted access to all platform activity. Some configurations specifically limit Course Administrators to activities they authored or for which they are Responsible. For that workspace, see Use My Overview as a Course Administrator.

Avoid carrying an old filter into a new investigation

For example, a Course Administrator searches for a November workshop while a previous Completed filter is still active. The workshop is absent because it is still scheduled, not because its enrollment has disappeared. Clear the status filter before changing the activity configuration.

Similarly, a recently updated course can move under an Update date sort. A missing first-page card is not proof of deletion. Inspect the current query, sort direction and any additional pages before recreating a record.

Use keyboard navigation and verify the actual behavior

Use Tab and Shift+Tab to move between the search, filters, sort controls and results. Enter submits where required. Some fields update automatically; others wait for a submit action. A clear icon can remove the query without removing separate filters, so verify both.

Local search rules vary. An exact code can be useful in a course library, while the Resource Library’s filename search will not find a sentence that exists only inside the PDF. Use Global Search for supported indexed learning content instead of changing filenames solely to imitate full-text search.

Troubleshooting

ProblemWhat to check
A record is missingCheck the list, scope, query, filters, sort and pagination first. Then confirm the user’s role, Organization and responsibility.
The Resource Library does not find a paragraph inside a fileIts local search is filename-based. Try Global Search or Saga if the file is indexed and you have access.
All does not show another administrator’s recordAll remains within permitted access. Check responsibility and platform-specific limits rather than assuming the control is faulty.
The same term behaves differently in another listDifferent lists support different matching fields and submission behavior. Use each feature’s controls, not a universal search syntax.

FAQ