Eurekos Help Center

Discover the default home screen for each system role, how navigation is structured, and how enrolled training, progress, and certifications are presented to users.

Create and manage courses efficiently using native authoring tools, structured asset archives, integrated video streaming, and direct import of SCORM and xAPI packages.

The operational control layer for managing training activities, automation and enrollments—supporting structured delivery, governance, and scalable learning workflows.

Design and manage questionnaires and surveys to collect feedback, measure outcomes, support compliance, and automate follow-up workflows across your training programs.

Understand how participants enter, navigate, complete, and manage training in Eurekos, including Learning Paths, Course pages, progress, completion, feedback, and available in-training actions.

Manage users, roles, permissions, and profile data — including bulk user import and account updates — to ensure secure access, accurate segmentation, and controlled governance across the platform.

Structure and manage organizational hierarchies to control audience segmentation, delegated administration, reporting boundaries, and feature activation across different entities.

Configure and manage the Storefront to control how training is presented, filtered, and accessed — shaping discoverability, enrollment behavior, and the public or registered user experience.

Configure and manage subscription models, seat allocation, and access control to govern recurring training access, billing structures, and scalable commercial or managed agreements.

Commerce features connects training monetization, storefront management, pricing strategies, and purchasing workflows, enabling organizations to manage commercial learning operations.

Configure collaborative and facilitation features including communities, scheduling and availability, and announcements to support engagement and structured interaction across your training programs.

Create and manage invitations and promotions to control targeted outreach, seat allocation, and audience-driven enrollment across training activities.

Design and manage incentive programs using points, badges, leaderboards, and reward redemption to drive engagement, recognition, and measurable participation across your audience.

Define and manage skills frameworks to track competencies, support certification logic, and structure progressive qualification across learners, instructors, and partner programs.

Access and manage analytics to monitor participation, performance, certifications, and engagement — supporting data-driven decisions, reporting governance, and operational insight.

Configure platform-wide settings that define feature activation, security policies, communication controls, and structural behavior across the entire system.

Configure third-party integrations to connect Eurekos with external services, enabling secure authentication, data exchange, and streamlined workflows across your ecosystem for efficient operations.

Find relevant training, learning content and working records. Understand Storefront, global and local-list search, permissions, filters and how to maintain discoverable content.

Use Saga, the optional Eurekos AI learning assistant, to discover training and understand accessible learning material. Configure availability, protect assessments and govern AI content and data responsibly.

Connect training with product manuals, SOPs and continuing reference knowledge. Find relevant documents, govern access and document lifecycles, and use eligible material with the AI Learning Assistant where enabled.

As a cloud service provider, information holds immense value for Eurekos. It’s paramount to safeguard the trust our customers place in our safety measures.