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Detailed guides, articles and tips to get the most of your Eurekos platform

Eurekos Help Center

  • My Overview

    Discover the default home screen for each system role, how navigation is structured, and how enrolled training, progress, and certifications are presented to users.
  • Content Authoring

    Create and manage courses efficiently using native authoring tools, structured asset archives, integrated video streaming, and direct import of SCORM and xAPI packages.
  • Course Administration

    The operational control layer for managing training activities, automation and enrollments—supporting structured delivery, governance, and scalable learning workflows.
  • Questionnaires and Surveys

    Design and manage questionnaires and surveys to collect feedback, measure outcomes, support compliance, and automate follow-up workflows across your training programs.
  • Users

    Manage users, roles, permissions, and profile data — including bulk user import and account updates — to ensure secure access, accurate segmentation, and controlled governance across the platform.
  • Organizations

    Structure and manage organizational hierarchies to control audience segmentation, delegated administration, reporting boundaries, and feature activation across different entities.
  • Storefront

    Configure and manage the Storefront to control how training is presented, filtered, and accessed — shaping discoverability, enrollment behavior, and the public or registered user experience.
  • Subscriptions

    Configure and manage subscription models, seat allocation, and access control to govern recurring training access, billing structures, and scalable commercial or managed agreements.
  • Commerce

    Commerce features connects training monetization, storefront management, pricing strategies, and purchasing workflows, enabling organizations to manage commercial learning operations.
  • Communication and Facilitation

    Configure collaborative and facilitation features including communities, scheduling and availability, and announcements to support engagement and structured interaction across your training programs.
  • Invitations and Promotions

    Create and manage invitations and promotions to control targeted outreach, seat allocation, and audience-driven enrollment across training activities.
  • Incentives

    Design and manage incentive programs using points, badges, leaderboards, and reward redemption to drive engagement, recognition, and measurable participation across your audience.
  • Skills

    Define and manage skills frameworks to track competencies, support certification logic, and structure progressive qualification across learners, instructors, and partner programs.
  • Analytics

    Access and manage analytics to monitor participation, performance, certifications, and engagement — supporting data-driven decisions, reporting governance, and operational insight.
  • Settings

    Configure platform-wide settings that define feature activation, security policies, communication controls, and structural behavior across the entire system.
  • Third Party Integrations

    Configure third-party integrations to connect Eurekos with external services, enabling secure authentication, data exchange, and streamlined workflows across your ecosystem for efficient operations.
  • Trust and Security Measures

    As a cloud service provider, information holds immense value for Eurekos. It’s paramount to safeguard the trust our customers place in our safety measures.