Course Administration - Help Center Documentation

Understand how Course Administration turns learning content into structured, flexible training experiences by connecting Training Activities with enrollment, scheduling, automation, certification, and commerce.

Learn how to build a Training Activity by adding learning components and setting up its dates, enrollment, access, communication, certificates, and payment.

Find and manage your Training Activities from one place, including their status, dates, seats, participants, and common administrative actions.

Set the language, categories, search information, external references, and other background details that help people find and manage a Training Activity.

Create the page participants see before they enroll, with a clear explanation of the training and current dates, price, location, and enrollment options.

Add reusable Course content to a Training Activity and understand which settings belong to the Course, the module, or the complete activity.

Schedule a live classroom, virtual, or hybrid session and configure its instructor, location, conferencing, reminders, attendance, and recording.

Ask participants to submit work for an instructor to review, with deadlines, feedback, grades, group work, and completion tracking.

Reuse or offer other Training Activities inside a larger learning journey, with participant choice, automatic enrollment, and optional progress tracking.

Set and coordinate dates for the complete Training Activity and its individual modules so status, enrollment, reminders, and resource bookings work correctly.

Create several deliveries of the same training and let participants choose a suitable date while each delivery keeps its own participants and administration.

Decide who manages and teaches the Training Activity, assign responsibility at the right level, and notify outside stakeholders without giving them platform access.

Check whether an instructor is free before assigning scheduled training and record periods when instructors are unavailable.

Plan suitable venues for classroom and hybrid training, avoid booking conflicts, and give participants clear arrival information.

Reserve shared training resources such as devices, machines, or kits and prevent them from being booked for overlapping sessions.

Connect a Training Activity to a Eurekos Community, Microsoft Team, or Slack channel so participants and facilitators have a shared place to collaborate.

Choose which organizations and suborganizations can find a Training Activity in the Storefront, and understand what this does and does not restrict.

Choose how to make training more visible: share it through Contact Managers, feature it in the Storefront, or move it higher in a participant's training list.

Choose the right way to add people to training, then manage their signup, status, price, access, cancellation, or move to another delivery.

Let people enroll themselves while checking any qualifications, profile details, previous learning, or other requirements they must meet first.

Control registration and cancellation deadlines, overall capacity, minimum attendance, and how many seats each organization can use.

Require an enrollment request to be reviewed before a person joins training, and manage approvers, questionnaires, decisions, reminders, and next steps.

Keep accepting interest when training is full and move eligible people into available seats manually or automatically.

Let people request training that has not yet been scheduled and collect the information administrators need to arrange or follow up on it.

Collect the visa, hotel, transfer, and dietary information needed to prepare suitable support for participants attending a Training Activity.

Automatically assign training, Communities, or required login content when a user matches selected profile or organization rules.

Keep an activity or module locked until the participant completes the required learning, assessment, attendance, certificate, Skill, or date condition.

Show extra learning only when someone needs it, or make content optional when the participant has already demonstrated the required knowledge.

Use answers from an H5P Question Set to suggest useful modules or Course pages without changing what participants are required to complete.

Choose whether a module completes automatically, hides the usual completion message, or waits for the participant to confirm that they are finished.

Make training required, give participants a completion deadline, show overdue work clearly, and support reminders and manager follow-up.

Set when a participant should lose access to a Training Activity while keeping the learning and administrative record.

Collect structured feedback from participants or instructors, decide when it becomes available, and use the results to improve the training.

Let participants give a simple 1–5 star Rating after training and understand where the average appears and how to interpret it.

Create a certificate, define the evidence needed to earn it, and attach it to the Course, Event, or complete learning journey it represents.

Set up certificate renewal so participants are reminded, receive a new attempt, and repeat only the learning needed to stay qualified.

Send the right message to participants, managers, instructors, or administrators when enrollment, dates, deadlines, completion, or other training events occur.

Review and update Training Activity and Additional Product prices across currencies without changing historical purchases.

Offer useful extras such as workbooks, kits, or exam services with a Training Activity and track their price, purchase, and fulfillment.

Create audience-based Discount campaigns and code-based Coupons for selected Training Activities, prices and commercial offers.

Sell or provide a privately managed group delivery from a reusable Storefront offer, then manage the cloned activity, initiator, dates, invitations, participants, and Transaction.

Find and understand the record created by an enrollment or purchase, and use it to investigate amounts, payment status, discounts, invoices, or missing access.