Adaptive Modules - Article

What Adaptive Modules help you achieve

Adaptive Modules change the learning path around an individual participant.

Instead of requiring everyone to complete the same modules, an administrator can use evidence about a participant to decide that a module should:

• Appear only when extra learning is needed
• Appear only for a relevant role or organization
• Become optional after the participant demonstrates existing competence
• Remain available as optional practice without affecting completion
• Add remediation after a low assessment result
• Remove foundation learning from the required path after a strong result
• Provide a specialized branch after an Event, certificate, SCORM/xAPI completion, or selected test answers

Examples:

• A participant with a low pre-assessment score receives an additional foundation Course.
• An experienced technician who passes a placement test can skip basic product training.
• Managers see a leadership scenario that is hidden from other job functions.
• Participants in one organization receive a customer-specific Event or Assignment.
• A learner who already holds the prerequisite certificate can treat an introductory module as optional.
• A practical coaching module appears only after attendance at an earlier workshop.

Adaptive learning changes the participant's route

It is not simply a label or recommendation. A module can be removed from the required path or kept completely hidden until its rule is satisfied. That changes what the participant sees and what Eurekos counts toward progress.

Choose the correct personalization control

Several features can guide different participants toward different experiences. Use the one that matches the outcome.

These features can be combined, but each should have a separate purpose.

For example, a remedial module can remain hidden until a low score makes it supplemental, while a recommendation points the participant to the most relevant pages inside it. If the module also has Access Restrictions, the participant may see it after the adaptive rule is met but still be unable to open it until the restriction is satisfied.

Understand the two adaptive module types

When Adaptive module is enabled on a module, choose one of two behaviors.

The criteria serve opposite purposes for the two adaptive types:

• Supplemental: Hidden → criteria met → visible and required
  The criteria identify participants who need the module.
• Optional: Visible and required → criteria met → visible and optional
  The criteria identify participants who may skip the module.

Choose the type from the participant’s starting position:

• Use Supplemental when most participants should not see the module and the criteria identify the people who must complete it.
• Use Optional when everyone should initially receive the module as required, but the criteria identify people who may complete the journey without it.
• Use Always optional when the module should remain visible to everyone as voluntary learning and should never be required for completion.

Do not select Supplemental merely because the content feels additional. A Supplemental module remains hidden until its criteria are met, at which point it becomes part of that participant’s required learning path.

Understand where Adaptive Module is available

Adaptive module can be enabled on any Training Activity module type:

• Course
• Event
• Assignment
• Existing Training

The adaptive rule belongs to that module's placement in the current Training Activity.

If the same Course is used in Activities A and B, making its module adaptive in Activity A does not automatically make its placement adaptive in Activity B. The Course content remains reusable; the activity defines the delivery rule around this occurrence.

This distinction is particularly important for:

• Reused Courses
• Repeated and linked activities
• Existing Training modules
• Organization-specific programs
• Different certification attempts
• Language variants

Permissions and ownership

Configuring an Adaptive Module requires permission to edit the Training Activity and its module Features. Course Administrator, Support, Platform Administrator, and Global Administrator roles normally have access, subject to platform configuration and organization scope.

The administrator also needs visibility of the values selected as criteria. A Course Administrator may be allowed to edit the target activity but unable to select a certificate, Event, Course, Question Set, or organization governed by another scope.

Define ownership for:

• Learning design—decides why the participant's path should change.
• Assessment design—ensures scores and answers are valid evidence for the decision.
• Content ownership—keeps adaptive modules and source content available.
• Course Administration—configures the rules and participant journey.
• Certification and attendance—maintains evidence used by certificate and Event criteria.
• Profile governance—maintains Job function and Organization values.
• Analytics—reviews adaptive outcomes and identifies rules that need improvement.
• Support—investigates unexpected participant paths without exposing unnecessary assessment or profile data.

Adaptive logic can create materially different training obligations. Keep the rationale, audience, owner, and validation evidence for every rule.

Configure an Adaptive Module

To configure a module:

1. Open Course Administration.
2. Open the Training Activity.
3. Choose Edit activity.
4. Open the Course, Event, Assignment, or Existing Training module.
5. Open the module's Features.
6. Add Adaptive module.
7. Choose Supplemental or Optional behavior.
8. Add at least one criterion.
9. Select the relevant values, score range, questions, and logic.
10. For a Supplemental module, decide whether Do not count progress should be enabled.
11. Save the Training Activity.
12. Test participants who satisfy and do not satisfy each rule branch.

At least one criterion is required. If the feature is added without criteria, the activity cannot be saved and displays:

Add at least one criteria.

The wording may be grammatically unusual, but it identifies a real validation requirement.

Configure the adaptive criteria

Both Supplemental and Optional types can use the following criteria, except Always optional, which is available only for the Optional type.

Always optional

Always optional is available only when the selected adaptive type is:

Module is optional and excluded from progress tracking if criteria met

The criterion is immediately satisfied for every participant. The module:

• Remains visible
• Displays as Optional
• Does not count toward required activity progress
• Can be opened voluntarily
• Is skipped by required-path Next/Previous navigation
• Does not produce the “Your learning journey is now shorter!” popup

Use it for:

• Additional practice
• Optional office hours
• Reference material
• Voluntary coaching
• Alternative examples
• A non-required Existing Training opportunity

Do not use Always optional on evidence that must be completed for certification, compliance, or a later explicitly configured prerequisite.

Test score

Select one or more H5P Quiz (Question Set) tests and define the score range that should trigger the adaptive status.

Examples:

• Supplemental foundation module appears when score is 0–59%.
• Optional foundation module becomes optional when score is 85–100%.
• Advanced challenge appears when score is 95–100%.

Use ranges that reflect a defensible learning decision. Avoid gaps or overlaps unless they are intentional and tested.

Confirm:

• The selected object is the correct Question Set.
• Its pass and scoring logic matches the adaptive range.
• Attempts and retakes behave as expected.
• A later changed score can update adaptive status as intended.
• The participant can access the assessment before the dependent module decision is needed.

Certificate earned

Select the certificate or certificates that should trigger the rule.

This can support:

• Making introductory learning optional for already qualified participants
• Revealing advanced content to certified participants
• Adding a refresher path after a particular qualification is earned
• Recognizing completion achieved through another Training Activity

Check the exact certificate ID and lifecycle. Similar titles, module-level versus activity-level issuance, expiration, re-certification attempts, and revoked or removed certificates can affect the evidence available to the participant.

Adaptive Module criteria and certificate issuance must not form a circular dependency. A module cannot remain hidden until the participant earns a certificate whose criteria require that same hidden module.

Event attended

Select the Event or Events whose recorded attendance should trigger adaptivity.

Registration, calendar acceptance, joining a webinar, or the passage of the Event end time is not necessarily the same as recorded attendance. Confirm the responsible instructor or administrator marks attendance through the supported process.

Use cases include:

• Open post-workshop practice after confirmed attendance.
• Make an introductory Event optional for participants who attended an equivalent earlier session.
• Reveal an Assignment only to participants who attended the practical briefing.

Ensure the Event is reachable and occurs before the adaptive decision needs to be made.

Job function

Select the Job function values that should trigger the adaptive status.

Use controlled vocabulary values rather than free-text assumptions. Confirm the participant's profile is current before enrollment and remains governed by the authoritative identity or HR/CRM process.

Examples:

• A leadership scenario appears for Managers.
• A basic sales module becomes optional for Senior Account Executives.
• A technical Assignment appears for Field Engineers.

A profile change can change the participant's adaptive result. Plan what should happen when someone changes role during an active learning journey.

Organization

Select the Organization or Suborganization values that should trigger adaptivity.

When a top-level Organization is selected, the rule applies to:

• The selected top-level Organization
• All of its Suborganizations at every level

This inheritance is useful for broad customer or business-unit targeting, but it can include more users than a single visible node suggests.

When the Organization filter is enabled, administrators can select only Organizations they belong to and their Suborganizations. Existing selected values from another scope can be difficult or impossible for a more narrowly scoped administrator to restore after removal.

Use distinct modules when customer-specific material, legal obligations, or proprietary content require clear separation. Do not rely only on a hidden adaptive module as the sole security boundary for sensitive information.

SCORM completion

Use SCORM completion to trigger adaptivity from supported SCORM, xAPI, or H5P package completion evidence.

Verify what the external package actually reports. A package can report:

• Completion
• Success or pass/fail
• Score
• Progress
• No usable completion signal

The adaptive criterion needs the completion state it expects. Test the exact package, version, launch context, reset behavior, and repeated attempts.

Do not treat “the participant opened the package” as completion unless the package reports it that way and the learning policy accepts that evidence.

Test answers

Test answers use selected questions from an H5P Question Set.

Configuration includes:

1. Select the Question Set.
2. Select the relevant questions.
3. Decide whether the selected answers should be evaluated as correct or incorrect.
4. Decide whether all selected questions must match or an accepted combination is sufficient.
5. Combine this criterion with other criteria where required.

Use Test answers when the overall score is too broad.

Example:

A participant passes the assessment overall but answers the data-privacy question incorrectly. Reveal the privacy-remediation module specifically for that knowledge gap.

Question wording, order, identifiers, answer options, and correctness configuration are dependencies. Review adaptive rules whenever the source Question Set changes.

Combine criteria with AND, OR, and Any of

Adaptive Modules support:

• Multiple criteria
• Multiple selected values inside a criterion
• AND relationships
• OR relationships
• Grouping when OR is used
• Any of behavior for supported multi-value selections

Write the rule in plain language before building it.

Example:

Show the remediation module when the participant scores below 60% AND belongs to the Technician job function, OR when the participant answered the critical safety question incorrectly.

Represent it as:

(Test score below 60% AND Job function is Technician) OR (Critical safety answer is incorrect)

Understand Any of

Any of determines whether one accepted selected value is enough inside a criterion.

Example:

Organization is any of: - Partner North - Partner South - Partner West

This differs from top-level OR between different criterion types.

Avoid accidental bypasses

A broad OR can make a rule much easier to satisfy than intended.

For complex rules:

1. Write every valid path.
2. Write every invalid path that must remain unchanged.
3. Draw the grouping.
4. Configure one branch at a time.
5. Test each single criterion.
6. Test each AND combination.
7. Test each OR branch.
8. Test participants with several matching values.
9. Test blank or missing profile values.
10. Recheck after editing the source assessment or vocabulary.

If the rule cannot be explained clearly, simplify the learning design before enrolling participants.

Configure a Supplemental Adaptive Module

Select Module appears if criteria met (Supplemental) when the module should remain hidden until the participant qualifies for or needs it.

Before criteria are met, the learner does not see the module in:

• Dashboard or participant overview
• Profile training information
• Learn mode
• Learning-path overview
• Progress and My Progress
• Emails and adaptive notifications
• Calendar
• Global search
• User transcript
• Storefront

This is stronger than a visible lock. The participant is not told that the hidden module exists.

Activity containing only hidden adaptive modules

If a Training Activity contains only Supplemental Adaptive Modules and the current user has not met any of their criteria, the activity is not shown to that user in the Storefront. The same applies to anonymous visitors.

If the user is already enrolled and a later change leaves them with no visible modules:

• The activity tile can remain in Trainings I attend or the profile context.
• The tile is not clickable because the participant has no accessible module route.

Avoid publishing an activity with no guaranteed starting point unless invisibility is the deliberate design.

Navigation when some modules remain hidden

If only one module is currently visible while another Supplemental module remains hidden, Eurekos routes the learner to the learning-path overview rather than skipping directly into the visible module. This keeps navigation ready for a path that may change.

When a Supplemental module becomes visible:

• It appears on the learning-path overview.
• Its navigation action becomes available.
• Next module behavior can route to the newly unlocked module where applicable.
• Progress and activity status are recalculated.

Supplemental unlock notification

An in-platform notification can appear when a new Supplemental module unlocks:

[Module name] has been unlocked in [Activity description title].

The documented notification has two important limits:

• It is available for Test score and Certificate earned criteria.
• It appears only when the participant is currently inside the activity content.

Do not promise an unlock popup for Event attendance, Job function, Organization, SCORM completion, or Test answers unless the complete behavior has been verified on your platform.

For a path change that happens while the participant is elsewhere, use Activity Description guidance or a supported communication process if they need to be told proactively.

Decide whether a Supplemental module should count toward progress

Without Do not count progress, the Supplemental module becomes required after it appears.

Standard Supplemental behavior

Before the trigger:

• The module is hidden.
• It does not count in progress.
• It cannot block completion because it is not yet part of the participant's path.

After the trigger:

• The module becomes visible.
• It is included in progress.
• It becomes part of the participant's required path.
• The activity's progress percentage and status are recalculated.

The recalculation can lower a participant's apparent progress because a new required component has been added. It can also move the activity away from a previously expected completion state when the newly applicable requirement remains unfinished.

Use this for genuine remediation, specialization, or follow-up that the participant must complete.

Supplemental with Do not count progress

Enable Do not count progress when the module should appear after the criteria are met but remain optional.

After the trigger, the module:

• Appears on the learning-path overview
• Is presented as Optional
• Does not count toward progress
• Is not required to complete the activity
• Can still be opened voluntarily

No additional special popup is introduced solely because Do not count progress is enabled; the normal documented Supplemental unlock behavior remains tied to its supported trigger context.

Use this for targeted resources that are useful but not required, such as:

• Reference material after a particular answer
• Optional coaching after a low score
• A specialized deep dive for one role
• Additional examples for one organization

Configure an Optional Adaptive Module

Select Module is optional and excluded from progress tracking if criteria met when the module should begin as required and later become skippable.

Before the criteria are met:

• The module is visible.
• It is included in the required path.
• It counts toward progress and completion.
• Normal Next/Previous navigation includes it.

After the criteria are met:

• The module remains visible.
• It receives an Optional tag.
• It is excluded from required progress.
• The participant can complete the activity without it.
• Required-path navigation skips it.

If an activity contains only optional modules, an Optional tag can also appear on the activity in Trainings I attend.

Navigation after a module becomes optional

When an Optional Adaptive Module changes state, Eurekos rebuilds the participant's required navigation path.

• If the optional module was the last remaining item after a required module, no Next button is shown for another required module.
• If another required module follows it, Next routes to that required module.
• Previous navigation follows the same principle and skips optional content in the required sequence.

The optional module remains available from the learning-path overview. Navigation skipping does not delete it.

“Your learning journey is now shorter!” notification

When criteria cause a module to become optional, Eurekos can display:

Your learning journey is now shorter!

The popup can include available module information such as:

• Title
• Dates
• Module description
• Location
• Content
• For Existing Training, selected activity titles, dates, and locations

The participant can:

• Choose Go to learning path to open the overview.
• Close the popup and remain on the current page.

The Go to learning path action is omitted when the participant is already on the learning-path overview.

The popup does not appear for Always optional, because the module did not change from required to optional during the learner's journey.

Completion messaging and the adaptive popup can occur near the same action. Test the final required module so the participant receives a coherent conclusion rather than contradictory directions.

Understand progress and completion recalculation

Adaptive progress is participant-specific.

When a module changes state, Eurekos recalculates the activity progress and status around the new required path.

This can create changes that initially look surprising:

• Progress falls after remediation appears.
• Progress rises after a foundation module becomes optional.
• An activity becomes completable without an optional module.
• Two participants show different progress despite completing the same visible content.
• A participant who later changes Job function or Organization receives another path calculation.

Do not compare adaptive participants as though every person had the same denominator. Use the Adaptive Learning report to understand the path applied to each learner.

Understand visibility for administrators and responsible users

Adaptive visibility depends on whether the person is acting as a learner.

Coordinate Adaptive Modules with Access Restrictions

Adaptive Modules decide whether a module is part of the participant's path. Access Restrictions decide whether a visible supported module can be opened.

When a Course, Event, or Assignment prerequisite becomes optional through adaptivity, Eurekos excludes it from the corresponding later Access Restriction for:

• Complete course
• Attend event
• Pass assignment

This prevents a module that the participant is allowed to skip from continuing to block a later module.

The exclusion is documented for those three criterion types. Do not assume every other explicit rule reference is automatically removed.

Test combinations involving:

• Pass test
• Watch video
• Earn certificate
• Complete activity
• Acquire skill
• Date restrictions
• Certificate criteria
• Automated Email Workflow audiences

Avoid circular paths such as:

Supplemental Module B appears after Module C is completed Module C is restricted until Module B is completed

For more detail, see Access restrictions.

Coordinate Adaptive Modules with certificates

Adaptive progress and certificate criteria must agree on what is required.

Before connecting a certificate, decide:

• Does the certificate require completion of each participant's adaptive required path?
• Is a Supplemental remediation module mandatory once triggered?
• Should an Always optional or optional module ever contribute to certificate issuance?
• Can a certificate criterion trigger the same module that is needed to earn it?
• What happens in a re-certification attempt?

Making a module optional in progress does not justify assuming every explicitly configured certificate rule ignores it. Test the exact certificate criteria and participant route.

For certificate-triggered adaptivity, confirm whether expired, renewed, or differently scoped certificates provide the intended evidence. Do not use similar titles as a substitute for selecting the exact credential.

Coordinate Adaptive Modules with Existing Training

An Existing Training module can itself be adaptive.

Use cases include:

• Reveal a remedial Training Activity after a low score.
• Make an introductory program optional for a participant who already holds a certificate.
• Offer a permanently optional coaching activity.
• Show a customer-specific nested activity based on Organization.

Adaptivity controls the Existing Training module's role in the parent learning path. The selected child Training Activity remains independent and retains its own:

• Enrollment rules
• Capacity and Waiting list
• Schedule
• Access Restrictions and Access Expiration
• Completion
• Certificates
• Communication
• Commerce

Making the parent module visible does not guarantee the participant can enroll in or open the child activity. Test the complete parent-to-child journey.

Coordinate Adaptive Modules with Recommendations

Recommendations guide attention; adaptivity changes the path.

When an administrator selects a Supplemental module or one of its pages as a recommendation, Eurekos warns that the target may not be available to every participant.

Do not recommend content that the participant cannot reach unless the path clearly explains how it becomes available.

Recommendations can also target Course pages. That is separate from module-level adaptivity and belongs in Recommendations and Learning Guidance.

Coordinate Adaptive Modules with re-certification

A new re-certification attempt can evaluate adaptive evidence in a different attempt context.

Review:

• Whether prior Test score or answer evidence should count.
• Whether the current certificate triggers an optional or supplemental module.
• Whether the certificate expires before it can supply the intended criterion.
• Whether Course progress is carried into the new attempt.
• Whether required remediation should be repeated.
• Whether a profile-based rule changed since the earlier attempt.
• Whether Event attendance belongs to the current renewal cycle.

Do not assume that a path appropriate for initial certification remains appropriate for renewal. Test first and subsequent attempts separately.

Analyze adaptive outcomes

Use the Adaptive Learning Report to examine which rules triggered, how participant paths changed, how progress was recalculated, and whether the design produced the intended completion and certification outcomes.

Adaptive Learning Fingerprints is an Analytics capability, not an Adaptive Module setting. It combines engagement with configured pre- and final-assessment results to support cohort analysis and targeted follow-up. Fingerprint data is generated when the template is first opened and must be updated when current data is required. Review the resulting cohort before assigning further training.

For advisory guidance based on H5P Question Set answers, use Recommendations and Learning Guidance. A recommendation draws attention to a module or Course page; it does not by itself make that content required, optional, supplemental, or accessible.

Manage large selector lists

Adaptive criterion selectors can appear as either:

• A simple selection list
• An autocomplete search field

The interface changes according to the number of available values. By default, lists with more than 100 items use autocomplete, although the threshold can be adjusted in platform configuration.

If a value appears missing:

• Search its exact title.
• Confirm its organization scope.
• Confirm it is the supported object type.
• Check whether it is active and accessible.

Do not create duplicate certificates, Events, or tests merely because a selector changed from a list to search.

Change an adaptive rule on a live activity

Adaptive rules can change participant visibility, progress, status, navigation, and completion requirements.

Before editing:

1. Identify every active, completed, and upcoming participant.
2. Export or record the current adaptive outcomes.
3. Review the source tests, certificates, Events, profiles, Organizations, and packages.
4. Determine which participants will gain or lose a module.
5. Determine which required modules will become optional or required again.
6. Review Access Restrictions and certificate criteria.
7. Review Mandatory deadlines and Access Expiration.
8. Test the change on a controlled copy where possible.
9. Prepare participant and instructor communication.
10. Save and inspect representative participant paths.
11. Update Adaptive Learning analytics before evaluating the result.

A live rule change can reduce or increase the required path. Do not use it as a casual way to correct one participant. If the business decision is an individual exception, determine whether a different administrative process is more appropriate.

Profile-driven rules can change during learning

Job function and Organization are current profile attributes. An HR, SCIM, integration, import, or administrator update can change them while the participant is enrolled.

Decide whether current profile state or enrollment-time state should drive the business requirement. If the policy needs an immutable historic classification, confirm the platform behavior supports that need or capture evidence separately.

Clone, repeat, and link adaptive activities safely

Clone

Cloning an activity copies modules and enabled module features according to the activity cloning behavior. Review every adaptive rule before enrollment.

Check:

• Selected tests and questions
• Score ranges
• Certificates and Events
• Job function and Organization criteria
• SCORM/xAPI packages
• AND/OR grouping
• Do not count progress
• Access Restrictions and certificate criteria
• Recommendations

A copied rule can still point to source objects that do not belong to the new audience.

Repeat

Repeating a scheduled activity creates a new linked occurrence. Review Event attendance criteria in particular. A copied rule that references the source Event may never trigger for participants in the new occurrence.

Linked activities

Adaptive Module is a module-level feature. Activity-form Apply to all behavior for linked activities does not synchronize modules and their features as though they were one shared curriculum.

Maintain and test the adaptive rule in each delivery that contains its own module structure. Use a governed template or clone when consistent replication is required.

Design and verify an adaptive path

Start with the intended learning outcome for each participant group. For example:

Then use representative accounts to verify the rule and its downstream effects.

Practical configuration patterns

Troubleshooting